INTERNATIONAL ETIQUETTE SOLUTIONS, INC.







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For Waitstaff

Research has shown that the quality of food served in a Food & Beverage establishment is not enough for creating customer loyalty. The quality of the service provided is the starting point for a restaurant /bar/café to develop a strong customer base. In addition, by providing your waitstaff with unique training in Etiquette, you may incur added benefits, such as increased employee satisfaction and lower turnover rates. Good training programs have been linked to increased customer satisfaction, where you may experience less service complaints and more compliments.

Add value to your waitstaff’s career.
Show them you care.
Train them for success.
Be known for what makes your waiters stand out.
In addition to enhancing good problem-resolution skills, drastically decrease the potential for service encounter problems.

Denise Zaldivar will develop a program specifically tailored in accordance to your establishment’s training guidelines and standard operating procedures. All training will be conducted at your establishment.

For waitstaff \| For customer service agents \| For those in leadership positions \| For sales agents For universities and schools \| For your guests and customers