INTERNATIONAL ETIQUETTE SOLUTIONS, INC.







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For Sales Agents

Similarly to customer service agents, sales agents interact with customers face-to-face or via telephone. The sales pitch that has been working for your agents and your company may work well, but imagine how much more efficient it will be once your sales agents have had Etiquette Training, and their interpersonal communication skills are strongly enhanced!

The personal confidence, the ease to establish perfect rapport with customers and the polishing of all parts that constitute the communication flow delivered by your staff have the great potential of increasing your loyal customer base their satisfaction, and, of course, sales.

Appearance is key. The sales pitch is key. Their product knowledge is key. Give them an added advantage that will enhance them as individuals and efficient sales agents. You will have happier staff and much happier customers.

Denise Zaldivar will conduct very small group seminars in order to achieve stronger individual development. Larger seminars will work well as a refresher and to involve employees one with another. All programs are specific to your company’s needs and can be carried out at your preferred location.

For waitstaff \| For customer service agents \| For those in leadership positions \| For sales agents For universities and schools \| For your guests and customers